Privacy Policy

📄 Privacy Policy

Last updated: October 7, 2025
Company: Nivo4
E-mail: info@nivo4.nl
Address: Burgemeester van Baaklaan 24, 3648 XT Wilnis

1. Introduction

This Privacy Policy describes how Nivo4 (“we”, “us”, “our”) collects, uses and shares your personal information when you visit our website or make a purchase through our online store, which is hosted by Shopify Inc. (“Shopify”).

By using our website or services, you agree to this privacy policy.

2. Personal data we collect

When you visit the website or make a purchase, we collect the following data:

  • Identification data: name, billing address, delivery address, email, telephone number.

  • Payment information: payment method, transaction ID (we do not store full card details; payments are processed through Shopify Payments or a connected provider).

  • Order information: ordered products, returns, order status.

  • Technical data: IP address, browser information, device type, time zone, cookies.

  • Communication data: messages you send to us via email or contact forms.

3. How we use your data

We use your personal data for the following purposes:

  • Processing and delivering orders.

  • Communication about your order, questions or returns.

  • Improving our products and services.

  • Marketing purposes (only with your consent).

  • Compliance with legal obligations (e.g. tax laws or fraud investigations).

4. Sharing of personal data

We only share your data with trusted parties who help us deliver our services:

  • Shopify , our online store and hosting partner. Shopify processes your data to keep our store running.
    Learn more: https://www.shopify.com/legal/privacy

  • Payment providers such as Shopify Payments, iDEAL, Klarna, or PayPal for processing payments.

  • Shipping partners such as PostNL, DHL or DPD for delivery.

  • IT and marketing partners for analysis, email marketing (only if permitted), and website optimization.

We never sell or rent your personal data.

5. Retention period

We retain your data only for as long as is necessary for the purposes for which it was collected or as long as is legally required.

6. Your rights

You have the right to:

  • Request access to the personal data we have about you;

  • Request correction or deletion of your data;

  • Object to processing or request data portability;

  • Withdraw your consent to marketing communications.

You can exercise these rights by emailing us at info@nivo4.nl .

7. Cookies

We use cookies to make our website function, improve your shopping experience and collect statistics.
You can manage your cookie preferences through your browser settings or our cookie banner.

Learn more: https://www.shopify.com/legal/cookies

8. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse.
However, no system is 100% secure, so we cannot guarantee absolute security.

9. International transfer

Because our store runs on Shopify, your data may be forwarded to Shopify servers in Canada and the United States .
Shopify is GDPR compliant through standard contractual clauses that ensure protection.

10. Changes to this policy

We may update this privacy policy from time to time, for example, to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

11. Contact

For questions or complaints about this policy or the processing of your data:
📧 info@nivo4.nl
📍 Burgemeester van Baaklaan 24, Wilnis, Netherlands
Or contact the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl